Legal

Terms of Service

Last updated: June 17, 2026

This document is a general template and not legal advice. Strondex should have it reviewed by qualified legal counsel before relying on it.

These Terms of Service ("Terms") govern your access to and use of the website, digital products, online tools, and services offered by Strondex ("Strondex", "we", "us", or "our"), operated by Strondex LLC. By creating an account, purchasing a product, or using our services, you agree to these Terms. If you do not agree, do not use our services.

1. What we offer

Strondex provides:

Digital downloads — compliance checklists, hardening packs, workbooks, and templates delivered electronically.
Online tool access — access to our online checklist web application.
Optional consulting — project-scoped consulting engagements, when separately arranged.

2. License to use our products

Subject to your payment and compliance with these Terms, Strondex grants you a limited, non-exclusive, non-transferable, revocable license to use the digital products and online tools you purchase for a single business or individual's internal use.

You may not, without our prior written permission:

redistribute, resell, sublicense, rent, or lend the downloadable packs or templates;
share your account, download files, or tool access with other businesses or unauthorized individuals;
post the materials publicly or make them available on a network for others to access; or
remove or alter any proprietary notices or branding.

Internal use means use by you and the people within your own organization for your own compliance and security work.

3. Accounts and acceptable use

You are responsible for the accuracy of the information you provide, for keeping your login credentials confidential, and for all activity under your account. You agree not to misuse the services, attempt to gain unauthorized access, interfere with their operation, or use them for any unlawful purpose. We may suspend or terminate accounts that violate these Terms.

4. Pricing and payment

Prices are listed on our website and are in U.S. dollars unless stated otherwise. Payments are processed securely by Stripe; Strondex does not store your card details. By completing a purchase, you authorize the applicable charge. We may change prices and product offerings at any time, but changes will not affect orders already completed.

5. Refunds

Because our digital products are delivered instantly, they are non-refundable once accessed or downloaded, subject to the limited exceptions described in our Refund Policy, which is incorporated into these Terms.

6. Intellectual property

All content, checklists, workbooks, templates, software, text, and design provided by Strondex are owned by Strondex (or its licensors) and are protected by intellectual property laws. Your license under Section 2 does not transfer any ownership. All rights not expressly granted are reserved.

7. Important: informational only — not professional advice

Strondex's checklists, workbooks, templates, and online tools are informational resources only. They are not legal, compliance, audit, accounting, or insurance advice, and using them does not create a professional or advisory relationship.

The materials are provided "as is" and "as available," without warranties of any kind, express or implied. Strondex makes no guarantee that using our products will result in passing any audit or assessment, achieving or maintaining any certification or framework compliance (such as SOC 2, PCI DSS, ISO, or similar), or obtaining, qualifying for, or maintaining any cyber insurance or other coverage. Compliance and insurance outcomes depend on many factors outside our control, including your own environment, conduct, and the judgment of auditors, assessors, and underwriters. You should consult qualified professionals before making decisions based on our materials.

8. Limitation of liability

To the maximum extent permitted by law, Strondex and its owners, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of (or inability to use) our products or services, even if advised of the possibility of such damages. To the maximum extent permitted by law, Strondex's total aggregate liability for any claim relating to the products or services will not exceed the amount you paid to Strondex for the product or service giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

9. Consulting engagements

Any consulting we provide is governed by a separate written agreement or statement of work for that engagement, which controls in the event of any conflict with these Terms as to that engagement.

10. Governing law

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in Texas will have jurisdiction over any dispute arising out of or relating to these Terms, to the extent permitted by law.

11. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the services after changes take effect constitutes acceptance of the updated Terms.

12. Contact

Questions about these Terms? Email us at [email protected].