Strondex

Legal

Terms of Service

Last updated: June 18, 2026

These Terms of Service ("Terms") govern your access to and use of the website, digital products, online tools, and services offered by Strondex ("Strondex", "we", "us", or "our"), operated by Strondex LLC. By creating an account, purchasing a product, or using our services, you agree to these Terms. If you do not agree, do not use our services.

1. What we offer

Strondex provides:

2. License to use our products

Subject to your payment and compliance with these Terms, Strondex grants you a limited, non-exclusive, non-transferable, revocable license to use the digital products and online tools you purchase for a single business or individual's internal use.

You may not, without our prior written permission:

Internal use means use by you and the people within your own organization for your own compliance and security work.

3. Accounts and acceptable use

You are responsible for the accuracy of the information you provide, for keeping your login credentials confidential, and for all activity under your account. You agree not to misuse the services, attempt to gain unauthorized access, interfere with their operation, or use them for any unlawful purpose. We may suspend or terminate accounts that violate these Terms.

4. Pricing and payment

Prices are listed on our website and are in U.S. dollars unless stated otherwise. Strondex LLC is the seller of record. Payments are processed securely by Stripe; Strondex does not store your card details. Applicable sales tax is calculated and collected at checkout via Stripe Tax and shown before you pay. By completing a purchase, you authorize the applicable charge. We may change prices and product offerings at any time, but changes will not affect orders already completed.

Subscriptions and recurring billing

Some offerings, such as ongoing access to our online checklist tool, may be sold on a recurring or metered basis. Where a subscription applies: it renews automatically for successive billing periods until you cancel; your payment method is charged at the start of each period (and, for metered plans, based on your usage during the period); and we will give reasonable advance notice of any price change. You can cancel at any time from your account or by emailing [email protected]. Cancellation stops future charges but is not retroactive, it does not refund the current period, and you keep access through the end of the period you have already paid for. After cancellation or non-payment we may suspend access and, after a reasonable window, delete subscription data; contact us if you need to export your data first.

5. Refunds

Because our digital products are delivered instantly, they are non-refundable once accessed or downloaded, subject to the limited exceptions described in our Refund Policy, which is incorporated into these Terms.

6. Intellectual property

All content, checklists, workbooks, templates, software, text, and design provided by Strondex are owned by Strondex (or its licensors) and are protected by intellectual property laws. Your license under Section 2 does not transfer any ownership. All rights not expressly granted are reserved.

7. Important: informational only, not professional advice

Strondex's checklists, workbooks, templates, and online tools are informational resources only. They are not legal, compliance, audit, accounting, or insurance advice, and using them does not create a professional or advisory relationship.

The materials are provided "as is" and "as available," without warranties of any kind, express or implied. Strondex makes no guarantee that using our products will result in passing any audit or assessment, achieving or maintaining any certification or framework compliance (such as SOC 2, PCI DSS, ISO, or similar), or obtaining, qualifying for, or maintaining any cyber insurance or other coverage. Compliance and insurance outcomes depend on many factors outside our control, including your own environment, conduct, and the judgment of auditors, assessors, and underwriters. You should consult qualified professionals before making decisions based on our materials.

8. Limitation of liability

To the maximum extent permitted by law, Strondex and its owners, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of (or inability to use) our products or services, even if advised of the possibility of such damages. To the maximum extent permitted by law, Strondex's total aggregate liability for any claim relating to the products or services will not exceed the greater of (i) the total amounts you paid to Strondex in the twelve (12) months before the event giving rise to the claim, or (ii) US$100. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, gross negligence, willful misconduct, or death or personal injury caused by negligence. The limitations in this Section do not apply to your indemnification obligations under Section 13 or to your breach of the license restrictions in Section 2.

9. Consulting engagements

Any consulting we provide is governed by a separate written agreement or statement of work for that engagement, which controls in the event of any conflict with these Terms as to that engagement.

10. Governing law

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in Texas will have jurisdiction over any dispute arising out of or relating to these Terms, to the extent permitted by law, and subject to Section 14 (Dispute Resolution; Binding Arbitration). If you are a consumer, this Section does not deprive you of the protection afforded by mandatory provisions of the law of your country or state of residence, and those mandatory provisions prevail over any conflicting provision of these Terms; see Section 15 (Consumers).

11. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the services after changes take effect constitutes acceptance of the updated Terms.

12. Contact

Questions about these Terms? Email us at [email protected], or write to Strondex LLC, 1169 N Burleson Blvd #107, Burleson, TX 76028, USA.

13. Indemnification

Who this applies to. This Section applies to business customers. To the extent you are a consumer, this Section applies only as permitted by, and is limited by, the mandatory law of your country or state of residence (see Section 15).

Your indemnity. You will defend, indemnify, and hold harmless Strondex LLC and its members, managers, employees, contractors, and suppliers from and against any third-party claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use or misuse of the products or Services; (b) your violation of these Terms or any applicable law or regulation; (c) your violation of the license restrictions in Section 2 (including unauthorized redistribution or resale); or (d) any content or information you submit. Strondex will promptly notify you of the claim, give you reasonable control of the defense (subject to Strondex's right to participate with its own counsel), and reasonably cooperate; no settlement that imposes any obligation or admission on Strondex may be made without Strondex's prior written consent.

14. Dispute resolution; binding arbitration; class-action waiver

Please read this Section carefully. It affects your legal rights, including your right to bring a lawsuit in court and to have a jury trial, and requires individual arbitration of most disputes. You may opt out within 30 days (subsection (f)).

(a) Informal resolution first. Before filing any claim, you agree to email [email protected] describing the dispute and to attempt in good faith to resolve it for 30 days.

(b) Binding arbitration. Except as stated below, any dispute arising out of or relating to these Terms or the Services will be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its applicable rules, seated in Johnson County, Texas (or by video, telephonic, or document-only hearing where the rules allow). Judgment on the award may be entered in any court of competent jurisdiction.

(c) Class-action waiver. Disputes will be arbitrated only on an individual basis. You and Strondex waive any right to bring or participate in a class, collective, consolidated, or representative action. The arbitrator may not consolidate claims or preside over any representative proceeding.

(d) Mass / coordinated arbitration (batching). If 25 or more demands for arbitration raising substantially similar claims are filed by or with the coordination or assistance of the same law firm(s) or organization(s), the demands will be administered in sequential batches of up to 50 (with two batches proceeding at a time as bellwether cases selected 25 by each side). Only the filing/administrative and arbitrator fees for the then-current batches are due, and any applicable limitations period is tolled for the staged demands. After each set of bellwether awards, the parties will engage in a single global mediation; if it does not resolve the remaining demands, the batching process continues. A court of competent jurisdiction (not the arbitrator) will enforce this subsection, and the AAA's mass-arbitration or supplementary rules, if any, will apply to the extent consistent with it.

(e) Carve-outs. Either party may bring an individual claim in small-claims court, and either party may seek injunctive or other equitable relief for intellectual-property or unauthorized-access matters in court.

(f) Opt-out. You may opt out of this arbitration agreement by emailing [email protected] within 30 days of first accepting these Terms, stating your name and that you opt out of arbitration. Opting out does not affect any other part of these Terms.

(g) Severability of this Section. If the class-action waiver in (c) is held unenforceable as to a particular claim, that claim proceeds in court while the remainder of this Section remains in effect. If any other part of this Section is held unenforceable, it will be severed and the rest will remain in effect.

(h) Consumers. This Section does not apply to the extent it is prohibited or unenforceable under the mandatory law of a consumer's country or state of residence. Nothing in this Section deprives a consumer of any right to bring proceedings in, or rely on the mandatory protections of, their home jurisdiction (see Section 15).

15. Consumers (including EU/UK consumers)

General savings. If you are a consumer (a natural person acting wholly or mainly outside your trade, business, craft, or profession), nothing in these Terms removes or limits any statutory right that cannot be waived under the mandatory law of your country or state of residence, and those mandatory rights prevail over any conflicting provision of these Terms, including the limitations in Section 8, the arbitration and class-waiver provisions in Section 14, and the choice of law and forum in Section 10.

EU/UK right of withdrawal. If you are a consumer in the EU or UK, you generally have a 14-day right to withdraw from a distance contract without giving a reason. You may exercise it by a clear statement to [email protected] (or, where we provide one, an electronic withdrawal function on our website); we will acknowledge receipt on a durable medium.

Digital content delivered immediately. For digital products that are delivered instantly (downloads and online-tool access), you may be asked at checkout to (i) expressly consent to immediate performance and (ii) acknowledge that you thereby lose your 14-day right of withdrawal for that content. Where you give that consent and we confirm it to you on a durable medium, the withdrawal right does not apply to that content. Where those conditions are not met, your withdrawal right is unaffected.

Services and subscriptions. For services and subscriptions (including online-tool subscriptions), if you ask us to begin during the withdrawal period and then withdraw, you may be charged a proportionate amount for what was actually supplied before withdrawal. Statutory rights regarding faulty or non-conforming digital content or services are unaffected by the Refund Policy.

Mandatory local law prevails. Any choice of Texas law in Section 10 does not deprive an EU/UK consumer of the protection of mandatory provisions of the law of their country of habitual residence.

16. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy and Refund Policy (each incorporated by reference) and any separate consulting agreement, are the entire agreement between you and Strondex regarding the Services and supersede all prior or contemporaneous understandings.

Severability. If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will remain in full force.

No waiver. Our failure to enforce any provision is not a waiver of our right to do so later. A waiver is effective only if in writing.

Assignment. You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms, including in connection with a merger, acquisition, reorganization, or sale of assets. These Terms bind permitted successors and assigns.

Force majeure. Strondex is not liable for any delay or failure to perform caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, governmental action, internet or utility failures, or third-party service or hosting outages.

Notices. We may provide notices to you by email or by posting on the website. You may contact us at [email protected].

Relationship; no third-party beneficiaries. The parties are independent contractors; these Terms create no agency, partnership, or joint venture, and confer no rights on third parties.

Headings. Section headings are for convenience only and do not affect interpretation.

Export & sanctions. You represent that you are not located in, and will not use the Services in, a jurisdiction subject to U.S. embargo, and that you are not on any U.S. government restricted-party list.